Time toSwitch
Bring your suppliers, sign your customers and keep the spread. Least-cost routing, A-Z rating, invoicing and settlement on one account, live the day you subscribe.
AI Control
Tell your switch what you need. It does the work.
Onboarding a customer, adding a supplier, tracing a call or checking who owes you is one sentence to AI Control, from your desk or your phone.
Rate changes, routing assignments, payments and netting are laid out for you first and apply only when you approve them. Every action is logged.
- Onboard a customer with an API key, credit line and markup
- Add a supplier trunk and build a least-cost route group with failover
- Trace exactly how a call to any number would route, before it flows
- Set sell rates, customer rates and supplier costs by prefix
- See margin, ASR and ACD by customer, supplier or destination
- Check who owes you, record payments and net off a counterparty
The same switch is open to your own systems over the REST API and MCP.
Working on your switch
This sets Acme Telecom up on postpaid terms with a $5,000 credit line, and issues their API key and SIP details.
AppliedCreated the customerSet the credit lineIssued an API key
Everything a wholesale voice business runs on, in one operator account.
Interconnect customers and suppliers, route and rate the traffic between them, invoice and settle it, and give both sides a self-service portal. Source or sell termination on the marketplace when you want to, and wire the whole switch into your OSS/BSS over the API.
Connect, route, rate, settle
Customers and suppliers, on your terms
Interconnect suppliers and customers as marketplace counterparties or fully external carriers, each with its own SIP or IP trunk, rate deck and credit terms. The marketplace is there when you want it, never required.
- Every customer gets its own API key and SIP credentials on creation
- Suppliers as external vendor trunks (SIP host, transport, codecs, CPS, capacity)
- Inbound IP / CIDR ACLs per customer and per trunk
- Prepaid wallets or postpaid credit limits, per counterparty
Least-cost routing with failover you control
Dialplans match, manipulate and block; route groups give you LCR-style priority, weighted load-split and SIP-code failover. Assign routing per customer, then preview it before a single call flows.
- Dialplans: match (prefix / regex / length / CLI / jurisdiction / time) then manipulate then route or block
- Route groups with priority failover and weight-based load balancing
- Per-customer dialplan + route plan + strategy override (cheapest / best quality / balanced)
- Read-only routing preview: resolved verdict + ordered failover candidates, no side effects
A-Z rating that protects your margin
Retail sell decks, operator-wide or per customer, sit over per-trunk cost decks. Every call is rated to the longest matching prefix on prepaid or postpaid terms, with a minimum-margin floor that alerts or blocks.
- Retail A-Z sell decks + per-trunk wholesale cost decks (bulk upload up to 50k rows)
- Longest-prefix rating on live voice and SMS traffic
- Per-customer markup percent and per-customer rate cards
- Minimum-margin floor with block-or-alert action, plus daily spend caps
Get paid, pay suppliers, net the difference
Invoice customers from settled CDR usage with billing cycles, due dates, payments, aging and credit notes. Track supplier payables, and net what a counterparty owes you against what you owe them.
- AR invoices from usage: billing cycles, net terms, payments, AR aging, credit notes
- Invoice HTML / XML export and email-to-portal delivery
- Supplier AP payables with their own aging and supplier payments
- Bilateral counterparties and netting runs that offset receivables against payables
Portals, reporting and fraud control, built in
Self-service portals, both sides
Branded magic-link portals for customers (CDRs, rates, balance, invoices, key rotation, top-up requests) and suppliers (traffic, earnings, statements, payments).
Unified reporting
One margin / P&L view across revenue, cost and margin, with ASR and ACD quality - broken down by customer, supplier or destination, over any window.
Fraud screening
Score thresholds, high-risk prefixes and an event log, with pre-call admission that flags or blocks a suspect call before it connects.
Everything a carrier needs, in one place
Nine jobs that usually need a separate switch, billing system and settlement spreadsheet, plus an integrator to join them. Here they share one account, one set of records and one API.
Provision
Onboard customers and suppliers with API keys, SIP credentials, credit terms and markup, issued on the spot.
Route & LCR failover
Dialplans plus route groups: the supplier order you set (cheapest-first if you choose), weighted load-split and SIP-code failover.
A-Z rate decks
Retail sell decks over per-trunk cost decks, longest-prefix rating on every call, with a minimum-margin floor.
Invoicing & AR
AR invoices from settled usage - cycles, net terms, payments, aging and credit notes, export-ready.
Settlement & netting
Supplier AP payables and bilateral counterparties, netted against your receivables in one run.
Fraud screening
Score thresholds, high-risk prefixes and pre-call admission that flags or blocks before connect.
Unified reporting
One margin / P&L view across revenue, cost, ASR and ACD - by customer, supplier or destination.
Marketplace supply
Buy termination on the carrier marketplace and promote it straight into a supplier trunk.
API + MCP
Every capability is a REST endpoint under one token, with webhooks, and open to AI agents over MCP.
A marketplace and an API, built in
Switching, rating and billing are the foundation. On top of them you get a marketplace to source and sell termination, and an API that runs the whole switch from your own systems. Both come with every account.
An optional route marketplace
Buy termination on the carrier marketplace when you need a destination, promote a purchased route straight into a supplier trunk, and list your own routes for sale. Your supply is never limited to the vendors you already have.
A developer API + MCP layer
Every capability here is a REST endpoint under one operator bearer token, wrapped in a clean { success, data } envelope, with webhooks on the events that matter. Wire your OSS/BSS to it, or let an AI agent drive it over MCP.
The fundamentals, plus what a standalone switch leaves to you
A typical switching platform is quoted, licensed and installed before your first call, and finding supply is a separate job.
The Switch covers the same fundamentals, then adds the parts you would otherwise buy, build or do by hand.
Comparison reflects capabilities typically marketed by established Class-4 wholesale switch platforms, against the PacketExchange Switch feature set.
Carrying traffic in four steps
Bring a supplier
Create an external vendor trunk (or promote a purchased marketplace route), then upload its cost deck.
Build a route group
Order suppliers by priority for failover and weight them for load-split.
Add a customer
Create a customer with its own API key and SIP credentials, set the markup, and assign routing and a dialplan.
Preview, then send traffic
Check the resolved route and failover chain, load your sell deck, then invoice and settle as traffic flows.
Priced on channels, every module included
The Switch is a monthly plan sized on concurrent channels, from $500 a month for 500 channels to $10,000 for 25,000 concurrent calls, with unlimited minutes switched and no per-minute fee. Subscribe from your dashboard by card and it is live the same day. Beyond 25,000 channels, our sales team builds the plan around your traffic.
| A month | Max concurrent calls | Minutes switched |
|---|---|---|
| $500 | Up to 500 | Unlimited |
| $1,000 | Up to 1,000 | Unlimited |
| $2,500 | Up to 5,000 | Unlimited |
| $5,000 | Up to 10,000 | Unlimited |
| $10,000 | Up to 25,000 | Unlimited |
| Custom | 25,000+ | Contact sales → |
Unlimited minutes switched and every module on every plan. Plans cover the switch: call termination is billed separately, by your suppliers or at marketplace route rates. Billed monthly by card; prices exclude taxes.
Free trial, on application
Tell us about your business and the traffic you expect, and our team can turn on a 30-day trial with no card needed. Keep it by choosing a plan, and the first charge lands on the day the trial ends.
Standard fees on the traffic
Calls and messages sent through the API or the Dialer pay the ordinary platform fee of 2% of the carrier rate, capped at $0.001, or 0.5% with the same cap over your own SIP trunk. Your own routes and supplier trunks cost what they cost you.
Your margin is yours
What your customers pay you above your costs is your margin, and we never take a cut of it. Your account is prepaid: top up a balance (from $5 by card or crypto, $100 by bank wire) and charges draw down from it.
Full fee details, including SMS and voice billing units, are on the pricing page →