Why PacketExchange
Wholesale voice, SMS and numbers.
One account. Pay as you go.
Buy routes, sell your own, rent numbers, run a dialer, deploy AI voice agents and operate your own switch, all from one account and one balance. The marketplace and the API have no licence, no minimum commitment and nothing to cancel, and the Switch is a monthly plan. We take the overhead out of running a carrier business, and put the newest tools in your hands while they still give you an edge.
The cost base
Your margin is paying for someone else's overheads.
Delivering a wholesale minute costs two things: the carrier who terminates it, and the platform that routes, rates and settles it. Everything else on a legacy bill is overhead - the licence renewed each year, the floor you pay in a quiet month, the consultants who set it up, the team watching screens overnight, the ticket queue between you and every new interconnect. None of it completes a call, and all of it comes out of your margin.
So we replaced each one with software. Provisioning that needs no ticket. Monitoring that needs no night shift. Onboarding that needs no consultant. Billing that needs no invoice run. Rate decks that nobody has to retype. Each of those used to be a salary, a licence fee or a change window. Now it is automation that costs almost nothing to run.
That is how the price comes down without squeezing a single carrier's rate. We are not fighting you for the last hundredth of a cent on a minute. We took a hatchet to the cost of operating the platform, and the saving is in your price.
Annual platform licence
Legacy platformsPaid up front every year, whether you carry a minute or not, often with 15-22% annual maintenance on top.
PacketExchangeNone. The marketplace and the API have no licence to buy, and the Switch is a monthly plan, not an annual licence.
Minimum commitment
Legacy platformsA monthly floor you pay through quiet months, negotiated before you know your own volumes.
PacketExchangeNone on the marketplace. Top up from five dollars and pay for the traffic you send.
Implementation project
Legacy platformsWeeks of professional services before the first call, billed by the day.
PacketExchangeSign up and list a route the same afternoon. The connectivity test is built into the wizard.
Sales cycle
Legacy platformsA demo, a proposal, a procurement round, a contract.
PacketExchangeNo sales call required. Redeem an invite code for fifty dollars of sandbox credit and test the API before you fund anything.
NOC headcount
Legacy platformsPeople watching dashboards through the night so a dead supplier is noticed by morning.
PacketExchangeSupplier reachability, CPS and capacity are monitored around the clock. A failing supplier is taken out of rotation without anyone being woken up.
Firewall and SIP onboarding
Legacy platformsA ticket to network operations for every new counterparty IP, then a change window.
PacketExchangeAdd a counterparty in the dashboard and they are authorised at the SIP layer automatically. No firewall change, no ticket.
Cancellation
Legacy platformsNotice periods and termination fees.
PacketExchangeStop trading whenever you like. Marketplace and API use has no contract to cancel.
Two per cent of the route rate through our API or Dialer, 0.5% over your own SIP trunk, and never more than a tenth of a cent per call either way. A flat per-call fee punishes short calls to low-cost destinations, which is most of wholesale voice, so we do not charge one.
The automated core
A core that runs itself, so your team can sell.
Each line below used to be someone's job or a vendor's invoice. Now it runs on its own, around the clock.
Automated firewall provisioning
The edge pulls a provisioning snapshot and rewrites its own carrier IP-auth and credential tables. Onboard a carrier in the dashboard and they can send traffic, with no infrastructure change on either side.
24/7 supplier monitoring
Reachability, concurrent capacity and CPS are watched and enforced continuously. A supplier that stops answering is pulled from routing before it drags down your ASR.
Every call rated on its CDR
Each call is rated on its verified CDR and booked to the ledger for both sides, not saved up for an invoice run. Buyers pay from a prepaid balance, so a seller is not extending credit to a buyer they have never met.
Automatic rate deck ingestion
Upload the rate sheet your carrier sent you, in whatever layout it arrived in. The columns are recognised for you, and the deck is compared with what is live before anything changes.
Fraud and anomaly detection
Detection that learns from your own CDR history, plus per-customer blocked prefixes and CPS limits enforced on the live call path.
Automatic A-Z splitting
One A-Z upload becomes per-country and per-carrier listings on the marketplace, so buyers find the destination they want instead of scrolling a bundle.
What is new
Plus tools a legacy platform cannot give you.
Cutting cost is half of it. The other half is what a platform built this decade can do that a licence-and-implementation product cannot.
AI Control for your switch
Tell your switch what you want in plain English: onboard a customer, find out why Nigeria mobile is failing, check last night’s margin. Answers come from your own routing, CDRs and margins, and any change to money, rates or routing waits for your approval.
Talk to your dialer
The same control on the outbound side: change campaign concurrency, rotate caller IDs or pause a list by asking.
AI voice agents on your own routes
Describe an agent in plain English, pick a natural voice and point it at a dialer campaign. It calls over routes you bought on the marketplace, talks, listens, qualifies the lead and records what it learns. Priced per AI-connected minute, with no seats to buy.
Claude, connected to your account
The platform speaks MCP, so Claude can work with your routes, balances, CDRs and campaigns directly. Add one line to your client config and your carrier business is available to the model you already use.
Revenue Turbine
Combine several suppliers into one product: pool their capacity, set the share of traffic each one carries, test it before it takes calls, then sell it at one weighted rate.
Instant interconnection
Buy on the marketplace and the interconnection is provisioned straight away, with connectivity tested before it goes live. No email chain, no scheduling call.
Conference introductions by QR
Scan another carrier’s code on the show floor, see what they sell and start trading before you leave the hall. Built for the weeks this industry does its business in.
Caller ID testing on real handsets
See which caller ID actually reaches a handset in-country, on real devices, instead of relying on a supplier’s description of their own route.
An open marketplace
Rates fall when everyone can see them.
In a bilateral market you get the rate your relationships earn you. On an open marketplace every seller quotes into the same view, destination by destination, against measured quality, so the price moves toward the real cost of carrying the traffic.
Demand arrives from every market rather than from one carrier's footprint, and a seller anywhere can reach a buyer anywhere without either of them having heard of the other first.
You do not have to take a seller's word for it. Test the route's caller ID on real handsets, see your own calls measured on every route you buy, and raise a route issue whose fix is re-tested automatically.
How long it takes
Getting a price
Email a rate request and wait for a reply
Open the marketplace and compare
Buying a route
Contract, credit check, onboarding
Buy it and send traffic
Interconnecting
Days of scheduling and firewall tickets
Provisioned when you buy, tested automatically
Listing your own route
A form for every destination
Drop in your rate sheet and we read it
Changing a rate
Send a new deck, wait for it to be loaded
Upload, review the changes, set the effective date
Getting answers
Raise a ticket, wait for business hours
Ask AI Control, on your own live data
Built to be automated
Every desk here has an API behind it.
Not an export and an FTP drop. A documented REST API with scoped keys, idempotency, webhooks and a request log you can read, covering routes, numbers, interconnections, billing and CDRs. Test keys have their own prefix, so nothing you try can place a real call.
Scoped API keys
Least privilege on routes, numbers, IPs, interconnections and billing.
Idempotency
Retry a request without placing a second call or taking a second charge.
Webhooks
Delivery, CDR and account events pushed to you, with a readable request log.
Sandbox keys
A separate key prefix that checks routing and rates without touching real telephony.
MCP endpoint
Your whole account, available to an AI client over SSE.
Cheaper, faster and simpler, for the same reason.
It costs less because the overhead is gone. It is faster because nothing waits on a person. It is simpler because you can test a route before you commit to anything. Start with five dollars and a rate sheet.