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A campaign manager in a headset listening to an AI agent's live call, PacketExchange open on her laptop
AI voice agents

AI agents that workyour whole call list

Write the brief in plain English. The agent calls every number in the campaign and qualifies, confirms and follows up in a natural voice, over wholesale routes you choose, at one flat rate per connected minute.

In short

Not a recorded blast and not an IVR tree.

The agent speaks in a natural voice, understands what the person on the other end says, and decides what to say next on every connected call. It works the whole list, so your team spends its time on the leads the agent has already qualified instead of on voicemail and no-answers.

From a brief to a working agent

How it works

01

Write the brief

Say who the agent is, what it wants from the call, the questions to ask and when to stop. It drafts the full script and its hard rules from your description, and you edit them in plain English.

02

Pick and hear the voice

Choose a natural voice that suits the brand and the market, and hear it before a single call goes out. Then run a simulated conversation to see how it handles your leads.

03

Attach it to a campaign

Point the agent at an outbound campaign and pick the route it dials over. Concurrency, calling window, retries, CLI rotation and a spend cap are set like any other campaign.

04

It works the list

On each answered call it talks, listens and reasons turn by turn, records what it learns as structured fields, and wraps up the call when your brief says it should.

What the agent does on the call

A real conversation on every call

What a good caller does, on every connected call in the campaign at once, and always inside the rules you write.

Natural voices

Lifelike Cartesia voices with real intonation and natural turn-taking. The person on the line hears a conversation, not a robocall.

Understands and reasons

Claude listens to what the other side actually says and decides the next line: answering off-script, handling objections, keeping the call on track.

Knows when to stop

It ends the call on the stop conditions in your brief and never runs past the maximum call length you set.

Captures the answers

Name, email, interest, availability, a yes or a no: recorded as structured fields during the call and ready for your team afterwards.

Guardrails you write

Set the hard rules it never breaks: honour a do-not-call request, say it is an AI when asked, never quote a price it cannot stand behind.

Dials your chosen routes

Calls go out over the wholesale routes you pick on the marketplace, with your CLI and your quality tier. No closed number pool, no bundled termination.

Every line at once

One agent works every concurrent call in the campaign, up to the concurrency you set, and holds its own conversation on each of them.

Per-minute pricing, no seats

You pay for AI-connected minutes, not agent seats. Scale up for a push, scale back after, and the bill follows the traffic.

Why run your agents here

Your agents, your routes, your cost per call

Most voice AI is sold as a layer on top of someone else's telephony, with their numbers and their termination rates built into the price. Here the agent, the dialer and the routes sit in one account: you choose the carrier, the caller ID and the price per minute.

Built on the exchange, not bolted to a carrier

The agent dials over the routes you choose on the marketplace: your CLI, your quality tier, your wholesale rate. You are not locked into a voice AI vendor's numbers or its termination markup.

Dialer, caller ID and compliance included

Calling windows by time zone, retries, spend caps, 13 CLI rotation modes and DNC suppression are part of the same campaign. There is nothing to wire between a voicebot, a dialer and a SIP provider.

A cost per conversation you can work out

One flat rate per AI-connected minute, billed per second, on top of the route's own per-minute price. Your cost per conversation is simple arithmetic, not a quote.

One account, one balance

The marketplace, routing and settlement that carry your voice and SMS traffic carry your agents too. One login, one wallet, one set of routes.

Pricing

Priced per AI-connected minute

You pay only while an agent is on a live call. No seat licences and no monthly minimum for the AI: scale up for a campaign push, scale back after, and the price follows the traffic.

  • Billed per second

    AI-connected time is metered by the second on live calls, never rounded up to a seat or a shift.

  • One flat rate

    Every account pays the same published rate, an indicative $0.25 per AI-connected minute, with no negotiated tiers and no seat licences.

  • On top of the call itself

    The call still routes and rates on your own marketplace route at its per-minute price. The AI charge covers the agent on the line.

No seats, no per-agent licences, no minimum commitment for the AI.

Put an agent on your next campaign

Write the brief, pick a voice, attach it to a campaign and dial over the routes you already trade. Build one now, or tell us your call volumes and target markets and we will help you set it up.