Install guides
Put your greeting on any phone system
Every Phone Greetings order includes six formats. These guides say which file to use and exactly where it goes.
Choose your system
Step by step, system by system
Menu names change between versions, so each step says what to look for. If yours looks different, our team can help.
- 3CXUpload a greeting to a 3CX Digital Receptionist, and hold music to Music on Hold.PCM 8 kHz WAV
- RingCentralImport a company greeting, a menu prompt or hold music in the RingCentral Admin Portal.MP3
- Microsoft TeamsUse the file as the greeting or menu prompt of a Teams auto attendant.MP3
- Zoom PhoneAdd the file to the Zoom audio library and pick it as an auto receptionist greeting.MP3
- Cisco (CUCM and Unity Connection)Upload G.711 prompts to Unity Connection call handlers and Music On Hold in Unified CM.G.711 µ-law WAV
- Asterisk and FreePBXUpload System Recordings in FreePBX, or copy the files into the Asterisk sounds folder.PCM 8 kHz WAV
- TwilioPlay the file from a Studio flow or TwiML using a hosted link.PCM 16 kHz WAV
- PacketExchange numbersLoad a greeting onto your PacketExchange number in one click, no download needed.PCM 8 kHz WAV
Make the recording first
Write your greeting, pick a voice and hear it before you pay. Every format is included.