Install guide
Add a professional greeting to PacketExchange numbers
Load a greeting onto your PacketExchange number in one click, no download needed.
Step by step
Put it live on PacketExchange numbers
- Step 1
Open your Phone Greetings project in the dashboard.
- Step 2
On any finished prompt, choose Load onto a number and pick one of your PacketExchange numbers.
- Step 3
Main greetings and menus become the number's menu greeting. Voicemail, out-of-hours and holiday messages become its voicemail greeting.
- Step 4
Open the number in Phone numbers to set the menu keys, voicemail and opening hours, then call it to hear the result.
Good to know
- Hold messages are downloads for now. They will load onto numbers once numbers have a slot for them.
- Do not have a number yet? Pick one in the Number Store and come back to the project.
Other phone systems
More install guides
The same recording, in the right format for each system.
- 3CXUpload a greeting to a 3CX Digital Receptionist, and hold music to Music on Hold.
- RingCentralImport a company greeting, a menu prompt or hold music in the RingCentral Admin Portal.
- Microsoft TeamsUse the file as the greeting or menu prompt of a Teams auto attendant.
- Zoom PhoneAdd the file to the Zoom audio library and pick it as an auto receptionist greeting.
- Cisco (CUCM and Unity Connection)Upload G.711 prompts to Unity Connection call handlers and Music On Hold in Unified CM.
- Asterisk and FreePBXUpload System Recordings in FreePBX, or copy the files into the Asterisk sounds folder.
- TwilioPlay the file from a Studio flow or TwiML using a hosted link.
A greeting that sounds right on PacketExchange numbers
Write it, hear it, buy it once. Every phone system format is included, with a perpetual licence.