Install guide
Add a professional greeting to Zoom Phone
Add the file to the Zoom audio library and pick it as an auto receptionist greeting.
Step by step
Put it live on Zoom Phone
- Step 1
Download the MP3 file of each prompt from your Phone Greetings project.
- Step 2
Sign in to the Zoom web portal as an admin and open Phone System Management, then Auto Receptionists.
- Step 3
Open the auto receptionist for your number and go to Business Hours.
- Step 4
Under the greeting prompt, open the audio library, add audio and upload the greeting file.
- Step 5
If you use a menu, set up the IVR and upload the menu file as its prompt.
- Step 6
Go to Closed Hours and pick the out-of-hours file, then save.
Hold music and hold messages
Hold music and messages are uploaded to the same audio library and chosen in the hold music setting.
Other phone systems
More install guides
The same recording, in the right format for each system.
- 3CXUpload a greeting to a 3CX Digital Receptionist, and hold music to Music on Hold.
- RingCentralImport a company greeting, a menu prompt or hold music in the RingCentral Admin Portal.
- Microsoft TeamsUse the file as the greeting or menu prompt of a Teams auto attendant.
- Cisco (CUCM and Unity Connection)Upload G.711 prompts to Unity Connection call handlers and Music On Hold in Unified CM.
- Asterisk and FreePBXUpload System Recordings in FreePBX, or copy the files into the Asterisk sounds folder.
- TwilioPlay the file from a Studio flow or TwiML using a hosted link.
- PacketExchange numbersLoad a greeting onto your PacketExchange number in one click, no download needed.
A greeting that sounds right on Zoom Phone
Write it, hear it, buy it once. Every phone system format is included, with a perpetual licence.